Remember to put the customer at the centre
A great key account manager CV is centred around the customer - how their
needs were met, how their queries were handled and how they were kept
updated about any issues. Demonstrate your commitment to customers by
positioning yourself as their advocate - from the initial contact to
meeting their needs long-term. Your CV should highlight not just why you
care, but also how you ensure you’re always acting in their best interests.
Communication skills are key
One of the benefits of being a key account manager is the chance to develop
your interpersonal skills. It's your job to build deep relationships with
clients, as well as bridge the gap between the sales and support teams. In
this role, you’ll need to relate in-depth industry knowledge in
simple-to-understand terms to retain customers and win new business. That’s
why communication skills are an integral part of the job.
When you’re looking for key account manager jobs, your CV should
detail your strong communication skills. Do this by including your presentation skills, dialogue facilitation
experience, and writing prowess.
Highlight your entrepreneurship
Pharmaceutical companies are complex enterprises that require strong
business acumen. Yes, patient care must always come first, but pharmacies
always need to watch their bottom line. Therefore, when it comes time to
write your CV, it’s wise to
highlight your past entrepreneurial experience. After all, it’s important if you want to negotiate the best deals.
If you don’t feel you have enough to draw from, consider the following:
-
Have you ever worked in another account manager position outside the
pharmacy industry? If so, include your successes.
-
Describe your ability to hit customer targets of any kind and relate
these skills to your ability to hit financial targets.
-
Remember that selling yourself is the ultimate entrepreneurship – this
is your time to show them what you can do.
Reach out to your networks
When applying to key account manager jobs, your first point of call should
be your professional networks.
Networks are crucial to success in medical sales
– these trusted colleagues and mentors will be able to point you in the
direction of opportunities. You can also ask them to read and edit your CV
– a second pair of eyes is always helpful for pointing out room for
improvement and highlighting strengths.
Show off your leadership skills
If you want to progress in your career as a pharma account manager, you
must demonstrate your leadership skills. Of course,
leadership skills are beneficial in any industry, but they’re especially crucial when looking for key account manager jobs.
Why? Because you need to feel confident directing customers and managing
employees at all levels of the business.
The things that make a great leader – such as confidence, strong work
ethic, and clear communication – also make a great key account manager.
Explore key account managers careers at IQVIA
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We have over 61,000 colleagues in over 100 countries and are respected around the world.
Working with IQVIA is an exciting opportunity for key account managers who want to advance in their careers. Browse our key account manager jobs, or sign up for job alerts so you don’t miss any new postings.
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