The benefits of becoming a key account manager

Are you considering a job as a key account manager? The role of a key account manager involves building and overseeing partnerships with clients, and to ensure revenue growth. These professionals focus on all activities to improve customer satisfaction and they continually find new ways to add value. The medical sales industry especially recognises the worth of key account managers. It invests in these company members to help maintain healthy relationships with customers and to pave the way for long-term success. Therefore, key account managers jobs are high in-demand.

Suffice it to say, working in medical communications can be very rewarding as a whole. It’s a career path that offers a lot of opportunities for professional development and growth. Becoming a key account manager within medical sales requires a deep understanding of a client, the ability to negotiate and implement change. Here are some of the benefits of becoming a key account manager to help determine if this is the right role for you.

It’s a great opportunity to build your network

At IQVIA, our key account managers get the opportunity to engage with industry leaders and senior professionals every day. These key players can help you to navigate your path towards obtaining leadership status in the medical field - or any other field, for that matter.  You’ll quickly find that your key account manager position provides access to industry events, workshops, and exclusive meetings that provide multiple windows of opportunity to enhance your status. Networking can also enrich your insight as you gather first-hand knowledge from industry experts.

You get to practice and improve your interpersonal skills

As mentioned, account management revolves largely around building and nurturing relationships. For this, communication is a key skill to possess. According to Gallup, communication is one of the top skills leaders and potential leaders should focus on. Account managers must be able to resolve conflicts with customers, smooth communications between sales and support, and truly get to grips with a customer’s point of view to satisfy the relationship.

In this role, your active listening (empathy), non-verbal skills, and collaboration with colleagues will be put to the test and strengthened, which is good if you’re eager to hone your communication abilities, boost your confidence, and improve your understanding of your role.

You get to play a crucial role in the growth of a business

The long-term success of the medical industry depends on customers having positive experiences. And this is where you’d be a key player. Your positive contribution as a key account manager will translate into greater profits as you help retain customers and ensure they’re made happy and satisfied. Your status in your network can also become the glue that holds your company together, making you an indispensable part of the workforce. So, if you want to play a vital role in the growth of an industry, then account management may be a suitable career for you.