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Field Service Engineer

  1. Reading
Posting date: 06/18/2024
  1. Full Time
  2. Client Services Operations
R1428994

Job Description

Field Service Engineer

Location: Remote (home-based), with travel to UK customer sites, Reading head office, and international locations as needed.

We are seeking a dedicated and skilled Field Service Engineer to join our client’s dynamic team. In this role, you will be responsible for installing, servicing, and supporting advanced medical electronic products. Your duties will involve maintaining service schedules, ensuring the calibration of test equipment, completing service documentation, and providing technical support to our customers and colleagues.

Key Responsibilities:

  • Install, service, and support medical electronic products.
  • Maintain and reference the service calendar.
  • Ensure proper maintenance and calibration of test equipment.
  • Promptly complete service paperwork and manage expenses.
  • Provide technical support and advice to customers and colleagues.
  • Stay current with technical data, manufacturer updates, and software releases.
  • Manage local service spares and appropriately handle faulty spares.
  • Collaborate with device manufacturers’ technical support to resolve issues and provide feedback.
  • Perform other duties as required by the service department.

Skills and Experience Required:

  • 3 to 4 years of engineering and installation experience, ideally within a medical product support environment (preferred but not essential).
  • Proficient in computer use and familiar with technical data.
  • Strong ability to stay updated with relevant technology.
  • Excellent time management skills with the ability to prioritize tasks effectively.
  • Enthusiastic, energetic, and skilled in planning and organizing.
  • Outstanding communication skills, self-motivated, and reliable.

About the Company:

Our client is a leading provider of innovative medical equipment and solutions, dedicated to enhancing patient care and advancing healthcare technology. With over 30 years of experience, they specialise in diagnostic imaging, surgical tools, and patient monitoring systems. Their commitment to excellence and customer satisfaction has established them as a trusted partner to healthcare professionals and institutions across the UK and Europe. They take pride in their expert team, cutting-edge products, and unwavering dedication to improving healthcare outcomes.

Join The Team:

Apply today and be a part of a company that is making a significant impact in the medical field! Our client is offering a very competitive salary, car allowance + paid mileage, bonus scheme, pension scheme, and more!

Please note: Sponsorship is not available for this opportunity

#LI-DNI

#LI-LJ1

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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