Customer Business Manager

​Are you a dynamic leader with a passion and experience in people management and customer success? Join our team as a Customer Business Manager.  If you thrive in a fast paced environment this could be a great match for you!

About the Role: As our Customer Business Manager, you'll be the driving force behind our brand's success within the grocery sector. You'll develop and implement growth plans that not only meet but exceed customer expectations. Your role will be pivotal in ensuring our brands shine both online and in-store. 

Key Responsibilities: 

• Lead and Inspire: Manage and develop business through multiple and regional accounts, ensuring alignment with our strategic goals. 

• Mentor and Guide: Provide mentorship and guidance to team members, fostering a culture of continuous learning and development. 

• Collaborative Planning: Work closely with our brand team to create and execute joint business plans that maximize opportunities. 

• Performance Excellence: Achieve sales and profitability targets, leveraging business analytics and category insights. 

• Negotiation Mastery: Own cost price increase negotiations, ensuring optimal outcomes for both our company and customers. 

• Market Savvy: Monitor competitor activity and market trends, adapting strategies to stay ahead. 

What We’re Looking For: 

• Proven Leader: Minimum of 3-5 years of National Account Management experience in a fast-paced environment. 

• Relationship Builder: Demonstrable experience working with major grocery retailers and building multi-level relationships. 

• Strategic Thinker: Strong understanding of category management principles and financial measures that drive performance. 

• Analytical Mind: Ability to interpret sales data and forecast trends to make informed decisions. 

• Effective Communicator: Excellent negotiation skills and the ability to create impactful presentations. 

• Mentorship Skills: Experience in mentoring and guiding team members to achieve their full potential. 

Why Join Us? 

• Innovative Environment: Be part of a team that values creativity and strategic thinking. 

• Career Growth: Opportunities for professional development and career advancement. 

• Collaborative Culture: Work in a supportive environment that fosters teamwork and open communication. 

Apply Now! If you're ready to take your career to the next level and make a significant impact, we want to hear from you. Apply today and become a key player in our success story! 

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Please note: Sponsorship is not available for this opportunity

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com