Account Support Manager - Nationwide
Role Description
As an Account Support Manager you will:
- Support the Pharmacy Account Team with Customer Value Proposition development and delivery in defined Strategic Accounts.
- Lead the development and delivery of the Customer Experience, within the defined Account Plans.
Responsibilities
- Working with the Pharmacy Account Team, support the development of Account Plans that meet the sales and NPS targets
- Once the plan is agreed, project manage the account plans to ensure delivery to plan, maintaining agility to ensure that the plans stay relevant to Pfizer, the customer and the external environment
- Liaises across the Pharmacy Cross Functional Team to understand all Customer initiatives, react to any potential impact to the account plan delivery, and ensure that the requirements of the Account Plan are appropriately reflected in the Cross Functional team priorities
- In line with the account plan, lead on the project management responsibilities of the creation of account specific content, both internally and with the customer, including ownership of initiatives within GCMA
- Ensure insight gathering for pharmacy customers in allocated Accounts.
Qualifications
- Degree level education (or equivalent).
- ABPI Qualified
- Project Management Experience Preferred
- Ability to plan strategically and logically.
- In depth and up to date knowledge of the drivers and influences within Community Pharmacy
- High level of ability and experience in planning, preparation, and presentation.
- An Implementer of solutions
- High-level numeric skills and demonstrates initiative.
- Articulate, able to communicate at all levels of an organisation.
- Strong interpersonal skills required as well as excellent communication and presentation skills.
Benefits:
- Excellent Salary, Bonus & Company Car
- Life Assurance, Pension & Private Health Insurance
- Additional Voluntary Benefits available including:
- Health Insurance (Dental, Health Screen and Optical)
- Give As You Earn
IQVIA:
- Helped develop or commercialize 98 of the Top 100 best-selling products of 2015
- 50,000 employees conducting business in more than 100 countries
- Named FORTUNE’s World’s Most Admired Companies® 2016 list
- Named as a 2016 World’s Most Ethical Company® by the Ethisphere Institute
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Join Us
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.