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Technicien ou technicienne d’entretien – service extérieur/Field Service Engineer

  1. Ontario
Posting date: 05/17/2024
  1. Part Time
  2. Medical Systems Support
R1423856

Job Description

Nous vous invitons à postuler si cette offre vous intéresse! Il vous sera demandé de créer un compte, ce qui prend moins d’une minute et ne nécessite qu’un nom d’utilisateur et un mot de passe. L’intégralité de la demande d’emploi ne prend pas plus de 5 à 7 minutes.

Description du poste : 

Nos techniciens d’entretien – service extérieur ont une possibilité unique de mettre à profit leur expérience technique en collaborant avec des professionnels de la santé et en dirigeant des initiatives techniques dans le domaine de la technologie des dispositifs médicaux. Vous serez responsable du dépannage, de la réparation et de la mise à jour des dispositifs médicaux en laboratoire. La gamme de produits actuellement prise en charge est un dispositif de séquençage de gènes. C’est une excellente occasion pour vous de perfectionner vos compétences techniques et de leadership! 

Nous embauchons immédiatement avec une date de début au plus tôt. Vous aurez la possibilité d’évoluer vers de nouvelles fonctions tout en voyageant chaque semaine vers différents endroits et en apprenant plus sur le secteur des dispositifs médicaux. 

Responsabilités : 

  • Organiser, tester et mettre à jour les dispositifs médicaux, installer et configurer le matériel, les logiciels et les produits réseau.
  • Mettre en place et organiser des équipements et postes de travail.
  • Effectuer des contrôles de routine et enregistrer les données des tests de produits après l’installation et la configuration. 
  • Poste journalier nécessitant des déplacements et de la flexibilité pour voyager chaque semaine vers différents endroits aux États-Unis.
  • Missions hebdomadaires, allant de 3 à 5 jours par mission. Voyager à l’échelle nationale pour répondre aux besoins des clients.
  • Des EPI appropriés sont fournis à tous les employés avant le début des missions.

IQVIA Commercial Field Solutions adopte une approche visant à aider ses clients à faire progresser les soins de santé dans cet environnement exigeant et en évolution rapide. Nous aidons nos clients à accélérer leurs résultats, à améliorer les résultats pour les patients et à générer de nouvelles possibilités.

Exigences du poste : 

  • Un permis de conduire valide et sans restriction est requis pour ce poste. 
  • Bilingue en français et en anglaisest obligatoire.
  • Expérience préalable en tant que technicien ou technicienne d’entretien – service extérieur, souhaitée mais non obligatoire.
  • Poste de technicien ou technicienne de premier échelon avec 1 à 2 ans d’expérience professionnelle de préférence.
  • Doit avoir un passeport américain ou canadien car des voyages fréquents aux États-Unis peuvent être nécessaires
  • Formation en électronique ou en technologie de l’électronique et de l’ingénierie.
  • Capacité à travailler de manière autonome dans un environnement d’équipe.
  • Capacité à travailler efficacement dans un environnement très sensible.
  • Solides compétences en communication et en documentation.
  • Capacité à voyager à l’échelle régionale et nationale.
  • Doit être à l’aise avec les logiciels de base et le système d’exploitation Microsoft. 
  • Capacité à monter et démonter des équipements et des appareils. 
  • Capacité à rester en position assise et debout pendant de longues périodes et à soulever jusqu’à 23 kilos. 

Une expérience dans les domaines de la santé, des services sur le terrain, de l’ingénierie, du biomédical, de l’électronique, de l’électricité ou du travail technique est bénéfique pour ce poste. 

IQVIA est fière d'être un employeur offrant l'égalité des chances et nous nous engageons à créer un environnement diversifié et inclusif. Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous souffrez d'une déficience ou d’un handicap physique nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.

Vous devrez soutenir, assurer la liaison avec et/ou travailler avec des [clients et/ou fournisseurs] d’IQVIA partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste

Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français.

[ENGLISH]

Field Service Engineer

We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description: 

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices in a laboratory setting. The current product line being supported is a gene sequencing device. This is a great opportunity for you to advance your technical and leadership skills! 

We are hiring immediately with an expected start date of ASAP. You will have the opportunity to grow into new roles while traveling to different locations weekly and learning the medical device industry. 

Responsibilities: 

  • Organizing, testing, and updating medical devices, installing and configuring hardware, software, and network products.
  • Set-up and organization of equipment and workstations.
  • Conduct routine checks and records data from product tests after installation and configuration. 
  • Per-diem position requiring travel and flexibility to travel to different locations within the United States weekly.
  • Weekly assignments, ranging 3-5 days per assignment. Travel nationally to support customer needs.
  • Appropriate PPE is provided to all employees prior to the start of assignments.

IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements: 

  • An active and unrestricted driver license is required for this position 
  • Bilingual in French and English required
  • Prior experience as Field Service Engineer preferred but not required
  • Entry level engineer role with 1-2 years of working experience preferred
  • Background in electronics or Electronics and Engineering Technology (EET)
  • Must have a US or Canadian passport as frequent travel to the US may be required
  • Ability to work independently in team environment
  • Ability to work effectively in highly sensitive environment
  • Strong communication and documentation skills
  • Ability to travel regionally and nationally
  • Must be comfortable with basic software programs and Microsoft operating system 
  • Ability to assemble and disassemble equipment and devices 
  • Ability to sit and stand for long periods of time and lift up to 50 pounds 

Experience in healthcare, field service, engineering, biomedical, electronics, electrical, or technical work is beneficial for this position. 

IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.

You will be required to support, liaise with and/or work with IQVIA customers and/or suppliers across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.

As our hiring teams are global, please submit your resume in both English and French.

#LI-CES

#LI-DNP

IQVIA est fière d'être un employeur offrant l'égalité des chances et nous nous engageons à créer un environnement diversifié et inclusif. Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous avez une déficience physique ou un handicap nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.

IQVIA est l'un des principaux fournisseurs mondiaux d'analyses avancées, de solutions technologiques et de services de recherche clinique pour l'industrie des sciences de la vie. Nous tenons à repousser les limites de la science humaine et de la science des données pour avoir le plus grand impact possible - pour aider nos clients à créer un monde plus sain. Pour en savoir plus, consultez le site https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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