Part-Time On Call Field Service Technician - Phoenix

We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. 

Position Description:  

Responsibilities:  

• Troubleshoot and repair existing devices and document the activities correctly. 

• Hardware parts replacement, as well as software updates and calibrations.  

• Perform bi-annual or yearly preventative maintenance as determined by the customer. 

• Assist in the installation and implementation of new devices at customer locations. 

• Conduct routine system checks and record data from product tests after installation and configuration.  

• Maintain and stock parts and tools assigned by customer. 

• Per-diem position requiring travel and flexibility to work with your current schedule. 

• Available on-call including nights and weekends. Travel locally for up to 2-3 hours to support customer needs. 

• Respond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket)  

Job Requirements:  

• Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems. 

• Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.  

• A+ certification preferred. 

• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.  

• Strong communication skills and ability to provide exceptional customer support. 

• Must have an active driver license and a personal vehicle to use for job related assignments (travel time and mileage are reimbursed)   

• This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS 

• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required 

IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.