Key Account Manager

Job Overview
Maximize sales growth in a specified geographical territory, consistent with Company strategy and objectives.

Essential Functions
• May be required to assume responsibility for key customers in highly specialized therapy areas in primary and/or secondary care.
• Participate in designated company and customer project meetings as required.
• Within a specified geographical territory, identify target customers whilst maintaining and analysing customer records.  Produce an annual territory business plan.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.  Complete relevant training courses.
• Maintain records in the reporting system and produce reports in an accurate and timely manner.
• Effectively utilize the designated Electronic Territory Management System to maintain records updated and to report daily calls.
• Organize and hold group events to optimize business whilst complying with relevant country legislation.
• Keep Line Manager informed about changes in competitor activities and other market changes.
• Maintain an up-to-date sales / technical knowledge of speciality and disease areas and relevant publications.
• Act as product champion for at least 1 product.
• Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Optimize company profitability by achieving targets related to the volume and frequency of customer contacts as set by the Line Manager.
• Act as a mentor for new recruits and provide locum support for the team in Line Manager’s absence.
• Complete Sales program relevant to the country or project.
• Actively contribute in new starter training programs.
• Perform other duties as assigned.

Qualifications
• Bachelor's Degree Life Sciences or related field Req
• 4 years’ varied experience in a range of customer types and therapy areas; or equivalent combination of education, training and experience Req
• Possession of any required industry qualification essential to function as a Medical Representative in the relevant market. Req
• Good understanding of Pharma Market and related procedures
• Network of relationships with health representatives in the requested specialty segment.
• Good product knowledge.
• MS Office skills.
• Effective verbal and written communication skills.
• Ability to work effectively with high level decision makers/opinion leaders in the relevant market.
• Ability to conduct face to face presentations to customers.
• Ability to organize, prioritize and manage own workload.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com