International Project Director

IQVIA is delighted to be recruiting for an International Project Director, responsible for managing teams across Europe and beyond.

Roles and Responsibility

• Provide executive project management for complex multi-country multi-service commercial, medical and service improvement projects with duration of 1 – 5 years, headcount from 10 – 100, 2 – 10 country involvement and $5 – 50m service revenue value
• Manage local project managers and administrators to ensure service excellence and adherence to project plan
• Liaise closely with senior European-level customer contacts on a day-to-day basis to ensure project is aligned to customer objectives
• Chair governance committee with participation by C-suite customer contacts and senior IQVIA executives
• Provide proactive guidance to customers around ways to optimize their objectives
• Align with local country operations and other International Project Directors to ensure the dissemination of best practice in project management

Job Description

• Manage staff and managers in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
• Approve actions on human resources matters in consultation with Human Resources and other relevant departments.
• Direct the hiring and selection process for Medical Sales staff by conducting candidate review through participation in the interviewing process. Establish methods to develop and evaluate office / region based on boarding processes.
• Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities. Oversee the execution of the training plan and mentored training experiences for a region / office / country. Act as a coach and mentor for managers.
• Work collaboratively with customers and other functional leadership to manage customer related challenges to achieve exemplary customer service. Provide an overall strategic focus for the customer by working in association with them to reach planned and agreed partnership policies that fully optimise the synergies of the relationship.
• Drive account development, managing customer relationships and work with Business Development to strengthen relationships with existing clients and generate awareness on prospects.
• Manage the financial performance of multiple varied projects, (e.g. achievement of financial targets, invoicing, cross charging, gap analysis, cost control, cash flow revenue and profitability), identify and manage financial issues and provide regular feedback on the financial performance of the team and project.
• Define and implement required work patterns and call quality goals for team including coverage, frequency, pattern and chronology of brand marketing plan requirements on the target audience.
• Ensure attainment of customer defined brand message delivery expectations, to ensure that the positioning of the brand in the market place is in line with marketing strategy.
• Guide and direct the Analytics Department to build and create the required analytical tools.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice

Required Knowledge, Skills and Abilities

 Strong knowledge of Bio-Pharmaceutical industry

 Strong leadership qualities,

 Strong presentation and influencing skills

 Strong team player with high level of resilience

 Strong collaborator and able to build networks across a complex business

 Attention to detail and ability to work simultaneously on multiple priorities

 Ability to influence others both internally and externally

 Experienced in dealing with complex and day to day employment scenarios

 Prior experience in managing delivery of patient support or market access projects

 Ability to work creatively in a fast paced environment maintaining flexibility and changing priorities to meeting demanding timelines

 Excellent customer service skills

 Financial, analytical and problem solving skills with the ability to develop and articulate recommendations and solutions based on this analysis.

 Strong organizational, planning, project management and logistics skills.

 Strong software and computer skills, including MS Office applications.

 Ability to establish and maintain effective working relationships with coworkers, managers and clients

 Familiarity with relevant industry and legislative codes of conduct.

Minimum Required Education and Experience

 Bachelor’s Degree and at least 10 years relevant experience within the pharmaceutical industry or agency environment with management experience; or an equivalent combination of education, training and experience.

Physical Requirements

 Extensive use of keyboard requiring repetitive motion of fingers.

 Extensive use of telephone and face-to-face communication requiring accurate perception of speech.

 Regular sitting for extended periods of time.

  Regular travel is required

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.