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Inside Sales Representative

  1. Philadelphia, Raleigh
Posting date: 06/26/2024
  1. Full Time
  2. Inside Sales
R1430264

Job Description

If you are an energetic individual looking for an exciting, fast-paced environment, we encourage you to join our team! The Inside Sales Representative, will, among other things, detail health care professionals through outbound and inbound calls. You will contact the office staff of assigned accounts and identify key decision makers within the practice to include Physicians, Medical Assistants, Nurses, Physicians Assistants, Nurse Practitioners, and other medical professionals with the goal of developing relationships with those individuals. Ultimately, your goals are to positively influence the prescription writing of our clients’ medical device while providing the best possible customer service, delivering accurate product information, and ensuring access to patient assistance materials and programs. 

Additionally, you may provide lead generation, appointment setting, recruitment for virtual lunch and learns, as well as assist in recruiting for national meetings and general sales support for select brand representatives.

Essential Functions
• Initiates and answers inbound and/or outbound sales calls or electronic 
   inquiries directly from/to prospective and/or existing customers.
• May also be involved in order fulfillment, post-sales or administrative related 
   activities.
• Responsible and accountable for the achievement of sales versus assigned 
   quota.
• Has general awareness of business, products/services and the market.
• Has very limited authority/opportunity to set and negotiate product/service 
   terms.
• Relies on manager to provide planning and manage resources.
• Resolves routine issues.
• Works on problems of limited scope.
• Follows standard practices and procedures in analyzing situations or data 
   from which answers can be readily obtained.
• Builds stable working relationships internally.
• Builds strong relationships with all external customers.

Qualifications:
•    College Degree required
•    Minimum 1 to 3 years inside sales experience or field experience with 
      aptitude for Inside sales experience preferred
•    Inside Pharmaceutical Device or MedTech sales experience preferred
•    Experience developing and maintaining customer relationships
•    Experience maintaining accurate records of all sales activities
•    Proven ability to consistently meet/exceed defined territory sales goals
•    Experience with Sales Force, Veeva preferred
•    Advance listening, problem-solving and decision-making skills
•    Excellent verbal and written communication skills
•    Ability to understand and convey accurate complex product-related 
      information to Healthcare Professionals, in an educated, reassuring, and 
      professional manner
•    Ability to accept and quickly apply coaching and feedback to improve 
      individual performance and customer experience
•    Ability to effectively manage multiple tasks across multiple systems
•    High work ethic, reliable and punctual in reporting for scheduled work
•    Ability to be flexible as needed to meet the fluctuating business needs
•    Private, quiet, dedicated workspace required

Note: The duties and responsibilities described do not constitute a comprehensive list and additional tasks may be assigned to the employee from time to time.

#LI-CES

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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