What is it like to work as a Key Account Engagement Manager?
IQVIA has a range of roles and business lines under its umbrella, providing a wide variety of services to the medical and healthcare industry. One of these roles is that of Key Account Engagement Manager, a position which works closely with healthcare professionals to deliver key client messages.
Spain-based Eduardo Rodriguez has been working a Key Account Engagement Manager since 2019, progressing from the position of Healthcare Consultant already working at IQVIA. He loves his work and the opportunity it provides him to learn new things every day. He spoke to us about what life is like as a Key Account Engagement Manager.
“Essentially, a Key Account Engagement Manager communicates key client messages to healthcare professionals and administrators”
Eduardo’s work is based on a thorough mapping of key accounts and key opinion leaders within the medical space, particularly within oncology and rheumatology. Market activity and account developments play a major role in the team’s day-to-day focus, says Eduardo.
“Through the development of transparent and honest relationships, we can increase the healthcare professionals’ (HCPs) awareness of our client, making an impact on their image and, in the near future, the patients’ health,” says Eduardo.
Through Eduardo’s work, patients benefit from increased access to top quality treatments, with administration and hospital management benefiting from improved market sustainability. This, says Eduardo, is all empowered by IQVIA’s resources and availability. IQVIA is well known amongst the HCPs, and that helps to build trust and carries a highly valued seal of quality.
“An average day will involve meeting with administration, oncology, rheumatology and pharmacy key opinion leaders”
Eduardo works to ensure key opinion leaders are familiar with clients and what they have to offer. He communicates these messages face-to-face or via telephone, reaching out to HCPs to discuss their opinions, their needs and how clients’ products and services can help to achieve these needs.
“Using our client’s materials, we deliver critical information to the HCPs that can impact their decision-making, increasing patients’ treatment access, fostering regional and national health system’s sustainability and creating innovation opportunities,” he says.
“Given the huge amount of options and my professional development plans, staying at IQVIA was by far the best choice”
Eduardo was working at IQVIA before moving into the role of Key Account Engagement Manager and was considering the next step in his career path. Looking for more responsibility and a slightly different approach to allow him to learn and gain skills, Eduardo was eager to stay within IQVIA to take advantage of its development opportunities. When the Key Account Engagement Manager position came up, he jumped at the chance.
“I learn new things every week – or every day”
The opportunity to keep learning and developing is one of Eduardo's favourite things about his role, as well as being able to provide solutions to problems.
“On top of that, my work improves the overall quality of the national health system, having a positive impact on what are its most important components: patients”.
Eduardo also enjoys meeting with HCPs and coming up with ways to meet theirs and their patients’ needs, and says that growing client business is always interesting and fulfilling.
“To anyone considering a career in this industry I would say you have to try it”
As a Key Account Engagement Manager, you will learn the insights of the healthcare industry and understand the stakeholder’s point of view, says Eduardo.
“Even if you are only working with a small gear of the whole engine, the amount of knowledge and the benefits we can provide to the patients are enormous.”
If you’re interested in following Eduardo’s career footsteps, look at IQVIA’s latest Account Manager roles. Alternatively, read more of our insights and find out what it’s like to work at IQVIA.
Find out more about life at IQVIA
Did you know IQVIA has
86,000+ employees
from clinicians to data scientists each transforming healthcare in 100+ countries
Did you know IQVIA has
56+ petabytes of unique data
including 1.2B+ non-identified patient records
Did you know IQVIA has
4,600 data scientists
including statisticians and analytics developers
Did you know IQVIA has
Countless development opportunities
for personal and professional growth
Did you know IQVIA has
Excellent work-life balance
and is committed to this kind of culture
Did you know IQVIA has
1,900+ epidemiologists
and real world insight experts
Did you know IQVIA cares about
Health and Wellbeing
for all its employees
Did you know IQVIA cares about
Health and Wellbeing
for all its employees
Did you know IQVIA has
1,900+ epidemiologists
and real world insight experts
Did you know IQVIA has
Countless development opportunities
for personal and professional growth
Did you know IQVIA has
86,000+ employees
from clinicians to data scientists each transforming healthcare in 100+ countries
Did you know IQVIA has
Excellent work-life balance
and is committed to this kind of culture
Did you know IQVIA has
4,600 data scientists
including statisticians and analytics developers
Did you know IQVIA has
56+ petabytes of unique data
including 1.2B+ non-identified patient records
Related jobs
Salary:
Location:
Nashville
Job Type
Regular
Employment status
Part Time
Job Category
Medical Systems Support
Location
Nashville
Description
Field Service Agent IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes
Reference
R1416795
Expiry Date
01/01/0001
Author
Stephanie PorterAuthor
Stephanie PorterSalary:
Location:
Asheville
Job Type
Regular
Employment status
Part Time
Job Category
Medical Systems Support
Location
Asheville
Description
We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7
Reference
R1416755
Expiry Date
01/01/0001
Author
Pedro GodomarAuthor
Pedro GodomarSalary:
Location:
Torino
Job Type
Contractor/Consultant
Employment status
Full Time
Job Category
Medical Sales
Location
Torino
Description
Il nostro cliente, realtà farmaceutica in forte espansione e specializzata nel settore della nutraceutica ci ha incaricati di ricercare un Informatore Medico Scientifico, area di lavoro in Piemonte -
Reference
R1366349
Expiry Date
01/01/0001
Salary:
Location:
Padova
Job Type
Contractor/Consultant
Employment status
Full Time
Job Category
Medical Sales
Location
Padova
Description
Il nostro cliente, realtà farmaceutica in forte espansione e specializzata nel settore della nutraceutica ci ha incaricati di ricercare un Informatore Medico Scientifico, area di lavoro in Emilia Roma
Reference
R1366352
Expiry Date
01/01/0001
Salary:
Location:
Amsterdam, Rotterdam, Nijmegen, Den Haag, Den Bosch
Job Type
Apprentice (Fixed Term)
Employment status
Full Time
Job Category
Medical Sales
Location
Rotterdam
Den Haag
Den Bosch
Nijmegen
Amsterdam
Description
Doel van de functieDe Customer Engagement Manager is verantwoordelijk voor een portefeuille van producten binnen ziekenhuizen, algemene gynaecologen en fertiliteitsklinieken. De taken betreffen het c
Reference
R1369424
Expiry Date
01/01/0001
Author
Nadia JonkerAuthor
Nadia JonkerSalary:
Location:
Mumbai
Job Type
Regular
Employment status
Full Time
Job Category
Medical Sales
Location
Mumbai
Description
Job Overview Maximize sales growth in a specified geographical territory, consistent with Company strategy and objectives. This is generally achieved by educating and informing physicians and/or hospi
Reference
R1393036
Expiry Date
01/01/0001
Author
Prasad JadhavAuthor
Prasad JadhavSalary:
Location:
San Diego
Job Type
Regular
Employment status
Part Time
Job Category
Medical Systems Support
Location
San Diego
Description
We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7
Reference
R1390570
Expiry Date
01/01/0001
Author
Pedro GodomarAuthor
Pedro GodomarSalary:
Location:
Erfurt
Job Type
Regular
Employment status
Full Time
Job Category
Medical Sales
Location
Erfurt
Description
IQVIA ist ein führender, globaler Anbieter von zukunftsweisender Analytik, Technologielösungen und klinischer Auftragsforschung. Bei IQVIA Contract Sales & Medical Solutions unterstützen Sie unsere Ku
Reference
R1344285
Expiry Date
01/01/0001
Author
Michelle PflanzAuthor
Michelle PflanzSalary:
Location:
Jakarta
Job Type
Regular
Employment status
Full Time
Job Category
Medical Sales
Location
Jakarta
Description
Sales Executive (Jakarta, Medan, Surabaya)Kami mencari seorang Sales Executive yang berpengalaman untuk bergabung dengan tim kami dalam mengembangkan aplikasi baru konsep SaaS di bidang farmasi. Sebag
Reference
R1374944
Expiry Date
01/01/0001
Author
Polly KwongAuthor
Polly KwongSalary:
Location:
Jakarta
Job Type
Regular
Employment status
Full Time
Job Category
Medical Sales
Location
Jakarta
Description
Sales Executive (Semarang, Central Jawa)Kami mencari seorang Sales Executive yang berpengalaman untuk bergabung dengan tim kami dalam mengembangkan aplikasi baru konsep SaaS di bidang farmasi. Sebagai
Reference
R1379173
Expiry Date
01/01/0001
Author
Polly KwongAuthor
Polly KwongSince joining IQVIA I have had unrivalled support and development from my manager to enable me to aspire to move into secondary care. I feel like my career is strongly supported by my manager in order to maximise my potential.
IQVIA has been behind my development to become a MSL. The contracts that I have worked on have allowed me to push clinical projects with a recent opportunity to manage a pilot scheme integrating e-detailing into an established field based team. The result was an increase in sales.
Once again I cannot thank you enough for not only approaching me with this opportunity but also for all the support you’ve given me along the way!
A quick note to say thank you for your time this morning discussing my future career options. As you know I was feeling very conflicted about the right decision. Discussing the role with you gave me chance to clarify what is important to me.
Just following on from the amazing news I got yesterday I wanted to say a really special thank you for all the help and support you have provided throughout the entire recruitment process.
Just following on from the amazing news I got yesterday I wanted to say a really special thank you for all the help and support you have provided throughout the entire recruitment process.
IQVIA Related insights
Teaser
Medical Sales & ServicesContent Type
ArticlePublished
19/03/2024
Summary
Are you wondering if medical sales is a good career? All over the world, the medical and pharmaceutical sectors are booming, and nowhere more so than in the UK. With a thriving ecosystem of research
Teaser
GeneralContent Type
ArticlePublished
05/02/2024
Summary
Lucy Manning sits in our clinical trials team, but that’s not where her career started at IQVIA. It all began at the back end of 2022 when Lucy took on a fixed-term contract as a Project Support Coo
Teaser
SalesContent Type
ArticlePublished
02/02/2024
Summary
Does the idea of being a medical sales rep excite you? This crucial position lets you make connections with companies and practitioners in the medical field. It’s also a growing and dynamic industry.
Content Type
ArticlePublished
04/01/2024
Summary
Are you ready to step into a career that's both rewarding and accessible? Becoming a phlebotomist could be your ticket into the thriving world of healthcare. It's not just about drawing blood; it's ab
Teaser
MedicalContent Type
ArticlePublished
20/11/2023
Summary
In the tapestry of healthcare, where expertise meets innovation, individuals like Marissa, a Senior Nurse Advisor at IQVIA, play a pivotal role. Marissa has not only learned from challenges but has e
Teaser
SalesContent Type
ArticlePublished
13/11/2023
Summary
A guide to excelling in Key Account Manager jobs in healthcare In the dynamic landscape of the healthcare industry, the role of a Key Account Manager (KAM) is pivotal. Experienced account managers con
Teaser
Medical Affairs & ServicesContent Type
ArticlePublished
10/11/2023
Summary
The role of medical science liaisons has never been more pivotal. Why? As catalysts for change and advocates of cutting-edge advancements, these professionals play a crucial role in fostering collab
Teaser
Medical Sales & ServicesContent Type
ArticlePublished
25/10/2023
Summary
In an industry where cutting-edge innovations and life-changing treatments are introduced every day, the role of ethics in medical device sales is critical. Bridging the gap between groundbreaking m
Teaser
Clinical OperationsContent Type
ArticlePublished
06/10/2023
Summary
Need some guidance on how to get a job in clinical research?Clinical research is a dynamic and rewarding field that transcends borders, offering professionals worldwide the chance to contribute to m
Teaser
SalesContent Type
ArticlePublished
06/10/2023
Summary
In the dynamic and competitive world of medical sales, the path to success is not just about knowing your products or having an impressive CV. Instead, amongst key skills, it's often the abili
Content Type
ArticlePublished
31/08/2023
Summary
Are you one of the 788,638 registered general nurses in the UK? Are you looking for a new challenge, with opportunities to grow and make a real impact in the world of healthcare? A unique and transf
Teaser
Medical Sales & ServicesContent Type
ArticlePublished
24/08/2023
Summary
In the dynamic landscape of global healthcare, staying abreast of emerging trends is not just an option—it's a strategic imperative for Key Account Managers (KAMs) who strive to excel in their roles.
Recently viewed jobs