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Customer Service

Are you passionate about meeting people, interacting with them and helping them? Do you pride yourself on providing great customer service and going that extra mile to reap the rewards in terms of your own personal development?
IQVIA is a leader in Multichannel Engagement and fully supports its clients in terms of Account Management and Customer Service to meet their sales objectives. We strive to provide the ‘best in class’ for a variety of Contact Centres in London, Bedfordshire, and our very own in-house ‘Centre of Excellence’ based at our office in Reading Berkshire. This office is our hub where telephone based opportunities and appointment scheduling provide a fantastic platform for entry level candidates to enhance their skill set, engage with healthcare professionals and make a lasting impact in the healthcare industry. These roles provide  an integral development opportunity which has given commercially astute graduates and experienced sales professionals the gravitas to further their career choice. Our aim is to work in partnership with our clients to deliver exceptional service, maximise sales potential and give you the career path you desire.
Kick start your career with IQVIA into the world of pharmaceutical sales. Join our Contact Centres today!
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Our jobs

Customer Service Supervisor
  • City / Town Reading
  • Customer Service Team Supervisor37 hours flexible. This will include some supervisory evening and weekend working on a rota basis.6 Month ContractKey accountabilities:You will be
Customer Service Advisor
  • City / Town Reading
  • Customer Service Advisor - Covid-19 infection SurveyFull Time: Initially a 6 month  Fixed Term Contract – possibility of a permanent position.37 hours to include some flexibility
Outbound Call Agent
  • City / Town Reading
  • Customer Service Advisor Do you want to kick start your career with IQVIA and springboard your way into the pharmaceutical industry? We are looking for a diverse range of people
Inbound Call Agent
  • City / Town Reading
  • Inbound Call Agent - Covid-19 infection SurveyFull Time: Initially a 6 month  Fixed Term Contract37 hours to include some flexibility to work on a Saturday once a monthWorking
Clinical Nurse Educator - Oncology
  • City / Town London
  • Clinical Educators Needed!Therapy area: OncologyLocation: London and South EastExcellent Salary & Company Car / Life Assurance / Pension & Private Health InsuranceDo you want to
Senior Project Manager
  • City / Town Reading
  • Job OverviewTo plan, execute and deliver key project wins across a number of Medical Communications Service Lines within the MPC Team working with a range of Clients,